The health and safety of our tenants, maintenance contractors, and visitors to our properties, is important to us.
As landlords, we’re required to provide and maintain our properties in a reasonable state of repair, and ensure we comply with the Health and Safety Act. We take these requirements seriously, and work hard to ensure our properties are safe, clean and tidy and smoke alarms are working when our tenants move in.
We also carry out all urgent health and safety repairs within 24 hours of them being reported to us, and urgent non health and safety repairs within 10 working days.
You can help by keeping your property clutter free inside and out, well ventilated and dry and by letting us know if fire alarms aren’t working or something needs to be repaired.
Smoke detectors are put in all our houses or units for your safety. They are reliable as long as you look after them. If you think a smoke detector may be faulty, let us know straight away.
Test them once a month and when you get home after being away. To test, press the button for about two seconds. The alarm will sound. When you take your finger off the button it will have reset and the light will blink continuously. Clean smoke detectors every six months by gently dusting with a vacuum cleaner brush.
Call your Tenancy Manager if:
- The red light stops blinking
- If there is no alarm when you press the rest button
- The detector makes an unusual noise or chirps
If you set off the smoke detector by accident – say with burnt toast, flap a towel under it and press the hush button if it has one.
Keep furniture, clothes and curtains at least one metre away from heaters. Always turn off your electric blanket at the wall before getting into bed.
Cooking sparks many fires. Here are a few ways to avoid them:
- Don’t leave anything cooking on the stove unattended
- Turn off the stove or element if oil or fat is smoking
- Keep curtains, plastic electric jugs and tea towels away from the stove
- Regularly empty crumbs form the toaster and clean the oven