Accessible Properties became your new landlord from 1 April 2017.
When you get a new landlord:
- You will continue to be housed for as long as you are eligible for social housing.
- Your eligibility will continue to be assessed by the Ministry of Social Development, as it is now.
- You will have the same rights as you do now, and Accessible Properties will have the same responsibilities as Housing New Zealand has now.
- Your rent will not change as a result of the transfer.
- You will get a new tenancy manager and they will be in touch soon.
- Your bond will continue to be held by Tenancy Services at the Ministry of Business, Innovation and Employment (MBIE) and they will be notified of the change of landlord. Any current debt or arrears will be transferred to Accessible Properties to collect.
There will be no difference to the way your maintenance is done. You will still call your landlord, as you do now. The only difference is that from 1 April 2017 you will now call your new landlord, Accessible Properties, to get maintenance work done.